FAQ

By purchasing our libraries you are purchasing a license to freely use the instruments and sounds in any way shape or form, provided you meet the few limiting terms in our license agreement. For more information, please review our License Agreement.

• Kontakt Player is a free sampler plugin, which will load any of our Kontakt Player products, but will not load Kontakt exclusive products.
• Kontakt is Native instruments’ exclusive retail software sampler, which will load all Kontakt products. This includes both Kontakt player products and Kontakt retail products such as Waterharp, and Trypack, which do not work in the free Kontakt player. The retail version of kontakt also gives users the added benifit of unlocking the instrument to “go under the hood” and tweak, which Kontakt Player users cannot do.

No, they do not.

Both Acoustix and Metalix require that you own a retail copy of Ableton Live 8 or higher.

Yes! Each product contains completely original sample content.

This is by Native Instruments’ design. To get around this, change the speed of the Arp to a faster time value.

Try the following:

• Reduce the number of voices in each instrument on the instrument interface.
• Purge unused samples for instruments.
• Set the Kontakt CPU overload protection to “relaxed” or “medium” etc., and/or set the appropriate multiprocessor settings from the Engine settings tab under Kontakt’s Options menu.
• Adjust the latency slider under Audio settings tab from Kontakt’s Options menu.
• If you have more than 2GB of RAM, experiment with the KMS – Kontakt Memory Server settings from the Memory tab under Kontakt’s Options menu.

Glad you asked. We spend many nights without sleep going through the Urban Dictionary, Star Trek Dictionary, Wikipedia, and countless other sources of information to find just the right name for each instrument we design.

You need to download the latest version of service center. click here

Technically, it is better if libraries are not installed on the same drive as the system, nor on the same drive that is used for recording/sequencing digital audio tracks. However, this is not a requirement, if you do not have a dedicated drive for sample instruments, then any volume in your file system that has enough free space on it will be adequate.

Yes, the libraries can be transfered to another volume without having to reinstall. Just move the main folder to the new location. After transfer is complete, the first time you run Kontakt again, you will need to relocate the library to point to the new location where you have transfered the folder.

In this case, you need to manually install by dragging the library contents off the disk and building the library folder structure by hand.  In addition If you don’t already own the latest version of Kontakt Player or Kontakt, you will need to download or update. Fore more help on this Contact Us:.

It’s all in the order of operation!
After downloading Acoustix, you will need to first register your License Key by logging into Ableton.com with your Live user account. Once logged in, navigate to “Product Registration” and click the “Add Serial Number” button. From here, enter the License Key we have provided you via e-mail with your Acoustix purchase and then click the “Add” button. Once your serial number is accepted, you may now install Acoustix.

The drive is not locked. You can easily move the Morphestra library to any volume you desire. All you will need to do afterwords is point Kontakt to the new desired location.

Believe it or not, we have gotten this question more than once! It is on a sticker on the bottom of the hard drive.

It sounds like you are trying “add library” from within a host applications (Pro Tools, Logic, Cubase etc…) this should be avoided! Here are some instructions:
First download the Morphestra.xml (Download) Download & Unzip

If Morphestra doesn’t show up in Service Center, you’ll need to copy the Morphestra.xml into your computer to be able to register with NI through Service Center. Please make sure you activate the library from Kontakt in standalone mode NOT from within a host (like Cubase, Logic etc).

The “Morphestra.xml” file needs to go into the Service Center folder located at:

PC: Program Files/Common Files/Native Instruments/Service Center

Mac: Library/Application Support/Native Instruments/Service Center

***** Please relaunch Service Center to activate and also make sure you restart Kontakt to verify that Morphestra as well.

Yes, a few of the first products that went out have the kits folder in the wrong location. To easily fix this, simply navigate to your Morphestra library instruments folder, within the finder (Mac) or explorer (PC), and move the ‘Kits’ folder up one level so it is outside of the ‘Rhythms’ folder and in the ‘Percussives’ folder. Once moved up a level to the ‘Percussives’ folder the instruments will load up with out a problem.
This is how folder structure should look afterwords.

Please Note: Once Rumble is installed, if you will be running Rumble in the Kontakt Player (free player), you will need to replace your boxed version of the Multis folder with our latest updated Multis folder. This fixes an issue where the Multis load in demo mode and time out in the free Kontakt Player. You can download the fix here: Rumble Multi Fix

For seamless integration with Rumble and Fanfare using music notation software, please download the appropriate files from our Support > Downloads & Manuals section

In order to use the soundset XML file you must own Sibelius version 6.2 or higher.
Kontakt 5 currently does not work at all with the XML soundset, but can be used within Sibelius with out the soundset.

To use the XML soundset you need Kontakt 4.2.3.

If you are using Mac OS X Lion:
Apple decided to hide the Library folders on Lion so that’s the first hurdle. To find the user’s Library folder in Finder, click the Go menu, hold down Alt and you’ll see Library pop up in the list. After clicking that you’ll see the Application Support\Avid\Sibelius 7 folders. These will only exist if you have run Sibelius 7 atleast once. The Sounds older in there doesn’t appear automatically you you’ll have to create it. Once that’s there you can copy in the .xml file, which Sibelius will see the next time it’s run.