FAQ

 

General:

Are your products license free to use?
By purchasing our libraries you are purchasing a license to freely use the instruments and sounds in any way shape or form provided you meet the few limiting terms in our license agreement. For more information please review our
License Agreement

You guys are geniuses. Where do you come up with such great names for your instruments?
Glad you asked, we spend many a night with out sleep going through The Urban Dictionary, Star Trek Dictionary, Wikipedia, and countless other sources of information to find just the right name for each instrument we design.

Installation:

When I try to authorize your producrts using Service Center I get an error message. What do I do?
You need to downloads the latest version of service center
[click here]

When installing, which volume should I choose to install on?
Technically, it is better if libraries are not installed on the same drive as the system, nor on the same drive that is used for recording/sequencing digital audio tracks. However, this is not a requirement, if you do not have a dedicated drive for sample instruments then any volume in your file system that has enough free space on it will be adequate.

After install, can I move the sample library folder to a different hard drive? or, Do I have to re-install the library to do so?
Yes, the libraries can be dragged to another volume without having to reinstall. Just move the main folder to the new location. After transfer, when the instrument is launched for the first time you will be prompted to locate the new location to where you have transfered the folder.


Operation:

What does the Buffer Size do?
Buffer Size adjusts the amount of RAM it uses to stream sample data from disk. Slower computers usually benefit from using the Large buffer size, while faster computers, usually benefit by using the Small buffer size. You may find that a little experimentation will show you which is the best setting for your particular system. This can by adjusted in the DFD preferences.

Morphestra FAQ's:

Is Morphestra completely original content?
yes, Morphestra is 27 GB and 1200+ original instruments and Multis

Do I have to use Morphestra on the Glyph hard drive it comes with or can I drag the material off to another drive?
The drive is not locked you can easily move the Morphestra library to any volume you desire. All you will need to do afterwords is point Kontakt or Kontakt player to the new desired location.

After opening Morphestra I cannot find the serial for the software, where is it?
Believe it or not we have gotten this question more than once, It is on a sticker on the bottom of the hard drive

When I try activaiting Morphestra it does not show up in Service Center, Any Ideas?
It sounds like you  are trying "add library" from within a host applications (Pro Tools, Logic, Cubase etc...) this should be avoided! here are some instructions:
First download the Morphestra.xml (Download) Downlaod & Unzip

If Morphestra doesn't show up in Service Center, you'll need to copy the Morphestra.xml into your computer to be able to register with NI through Service Center. Please make sure you activate the library from Kontakt in stand alone mode NOT from within a host (like Cubase, Logic etc).

The "Morphestra.xml" file needs to go into the Service Center folder located at

On a PC: Program Files/Common Files/Native Instruments/Service Center On a Mac: Library/Application Support/Native Instruments/Service Center

***** Please relaunch Service Center to activate and also make sure you restart Kontakt to verify that Morphestra as well.

When loading instruments within the Kits folder, I am receiving an error message, Any ideas?
Yes, a few of the first products that went out have the kits folder in the wrong location. To easily fix this, simply navigate to your Morphestra library instruments folder, within the finder (Mac) or explorer (PC), and move the 'Kits' folder up one level so it is outside of the 'Rhythms' folder and in the 'Percussives' folder. Once moved up a level to the 'Percussives' folder the instruments will load up with out a problem.
This is how folder structure should look afterwords.

kits location

   
   

 

 

 

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